Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE

All users of this site agree that access to and use of this site is subject

to the following terms and conditions and other applicable law.

If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in our site, including but not limited to text, graphics or code is copyrighted as a collective work under the

United Kingdom and other copyright laws and territories, and is the

property of GENSETS UK.

The collective work includes works that are licensed to GENSETS UK.

Permission is granted to electronically copy and print hard copy portions

this site for the sole purpose of placing an order with GENSETS UK or purchasing GENSETS UK products.

You may display and, subject to any expressly stated restrictions or

limitations relating to specific material, download or print portions of

the material from the different areas of the site solely for your own

non-commercial use, or to place an order with GENSETS UK or to

purchase GENSETS UK products.

Any other use, including but not limited to the reproduction,

distribution, display or transmission of the content of this site is

strictly prohibited, unless authorized by GENSETS UK you further

agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of GENSETS UK

used in the site are trademarks or registered trademarks of GENSETS UK .

Warranty Disclaimer

This site and the materials and products on this site are provided

"as is"

and without warranties of any kind, whether express or implied.

To the fullest extent permissible pursuant to applicable law, GENSETS UK disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose

and non-infringement.

GENSETS UK does not represent or warrant that the functions contained

in the site will be uninterrupted or error-free, that the defects will be corrected,

or that this site or the server that makes the site available are free of viruses

or other harmful components.

GENSETS UK does not make any warranties or representations regarding

the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Some states do not permit limitations or exclusions on warranties,

so the above limitations may not apply to you.

Warranties for GENSETS UK are maintained in the United Kingdom

by GENSETS UK Information on registering a guarantee for any product purchased through GENSETS UK.

Buyer Statement

GENSETS UK does not in any way, warrant that you, the buyer,

can lawfully purchase, possess, carry or use any item which you may order, under any applicable UK and / or local laws.

You, as buyer, warrant that you have checked those laws, that you are

of legal age to purchase these items and that you are not under any legal disability which would in any way affect your ability to lawfully purchase them.

Limitation of Liability

GENSETS UK shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site

or the performance of the products, even if GENSETS UK has been advised

of the possibility of such damages.

Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a GENSETS UK product is mistakenly listed at an incorrect price, GENSETS UK reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.

GENSETS UK reserves the right to refuse or cancel any such orders

whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order

is cancelled, GENSETS UK shall issue a credit to your credit card account

in the amount of the incorrect price - Less 15% administration fee and any credit card fees we incur.

Termination

These terms and conditions are applicable to you upon your accessing

the

site and/or completing the registration or shopping process.

These terms and conditions, or any part of them, may be terminated

by GENSETS UK without notice at any time, for any reason.

The provisions relating to Copyrights, Trademark, Disclaimer, Limitation

of Liability, Indemnification and Miscellaneous, shall survive any termination.

Indemnification

You agree to indemnify, defend, and hold harmless GENSETS UK,

its officers, directors, employees, agents, licensors and suppliers

(collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from

any violation of these terms and conditions.

Notice

GENSETS UK may deliver notice to you by means of e-mail,

a general notice on the site, or by other reliable method to the address

you have provided to GENSETS UK.

Use of Site

Harassment in any manner or form on the site, including via e-mail,

chat, or by use of obscene or abusive language, is strictly forbidden.

Impersonation of others, including a GENSETS UK or other licensed employee, host, or representative, as well as other members or visitors

on the site is prohibited.

You may not upload to, distribute, or otherwise publish through the

site any content which is libelous, defamatory, obscene, threatening,

invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense,

violate the rights of any party or which may otherwise give rise to

liability or violate any law.

You may not upload commercial content on the site or use the site to

solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

GENSETS UK does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials.

You acknowledge that by providing you with the ability to view and distribute user-generated content on the site,GENSETS UK is merely acting as a passive conduit for such distribution and is not undertaking any obligation

or liability relating to any contents or activities on the site.

However, GENSETS UK reserves the right to block or remove communications or materials that it determines to be

(a) abusive, defamatory, or obscene,

(b) fraudulent, deceptive, or misleading,

right of another or

(d) offensive or otherwise unacceptable to GENSETS UK

in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless GENSETS UK ,

its officers, directors, employees, agents, licensors and suppliers

(collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from

any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other

person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, GENSETS UK

may link to sites operated by third parties.

However, even if the third party is affiliated with GENSETS UK,

GENSETS UK has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GENSETS UK.

These linked sites are only for your convenience and therefore you access them at your own risk.

Nonetheless, GENSETS UK seeks to protect the integrity of its web site

and the links placed upon it and therefore requests any feedback on not

only its own site, but for sites it links to as well

(including if a specific link does not work).

Our Payment Policy

Ownership of any and all items/goods, forming an order,

shall not pass to You, the buyer, until payment has been made in full.

All Goods and packaging received by You, will be maintained in a

satisfactory condition and be satisfactorily insured against all risks

until full payment relating to the Order is received by Us.

Under certain conditions Your rights to possession of the Items/Goods

can be terminated, in relation to, but not restricted to, having a bankruptcy order made against You, or You enter into liquidation.

You agree that We, or Our representatives, may enter any premises

where Items/Goods are or may be stored in order to inspect them,

or recover them where possession has been terminated.

Cheques received with orders will be deposited on receipt.

Back ordered items will not be charged until the item is in stock or

available for delivery.

We reserve the right to verify funds with your bank before delivery,

which may cause a delay of up to 5 working days.

A £15 service charge will be made on all returned cheques.

Divisibility Clause

GENSETS UK reserves the right to make deliveries/and or services by installments and to render a separate invoice in respect of each such installment.

(B) If GENSETS UK exercises its right to make deliveries/and or services

in accordance with sub-paragraph

(A) above, then any delay in the provision of such deliveries/and or services,

or failure to deliver any further installment or installments, shall not entitle

the Buyer to reject the Contract or the delivery/service of any other

installment or to withhold payment in respect of any installment previously delivered/serviced.

Viruses

Although GENSETS UK operates a secure and compliant website,

we will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material

that may infect your computer equipment, computer programs, data or

other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Materials and Content

The copyright and intellectual property rights of all website content,

products and services made available to you on or through this website remains the property of GENSETS UK and are protected by copyright

laws and treaties around the world.

All such rights are reserved by GENSETS UK and you are not permitted

to publish, manipulate, distribute or otherwise reproduce, in any format,

any of the materials or content or (copies thereof) supplied to you or

which appears on this website nor may you use any such content in connection with any business or commercial enterprise (unless by prior written authorisation).

All visitors to our website are subject to our terms and conditions

and must abide by the below terms: –

You may not use our site, content or materials for any unlawful purpose(s)

or in any way that breaches any applicable local, national or international

law or regulation

You may not reproduce, duplicate, copy or resell any part of our site or materials in a way that contravenes the terms and conditions stated here

or in any way that breaches copyright or intellectual property right law

You may not use, damage or access any part of our site,

network or servers on which materials, software, applications

or equipment are stored

Where GENSETS UK identify or have been advised of any breach

to our terms in relation to our website content, materials or products,

we will take such action as we deem appropriate.

We reserve the right to withdraw access to our website and materials

in the event of a breach of terms and where applicable will issue you

with a legal warning prior to: –

Instigating legal proceedings against you for reimbursement of all costs

on an indemnity basis resulting from the breach

Taking further legal action against you

Disclosing any such information to law enforcement authorities as we

feel is necessary and appropriate

Reporting any suspected copyright of intellectual property crime to

Trading Standards and/or the Intellectual Property Office (IPO)

The actions noted above are not limited and where applicable,

GENSETS UK will take alternate or further actions as deemed appropriate.

We exclude any liability for actions taken with regards to breaches

of our terms and conditions.

Terms of Sale

By placing an order on this website, you are offering to purchase

a product on and subject to the following terms and conditions.

All orders are subject to availability and confirmation of the order price.

All products are provided to our customers on the basis as described

in each product listing.

GENSETS UK retains the right to refuse any order made and where

payment has been made in this instance, a full refund -Less 15% administration fee and any credit card fees we incur and refusal

explanation will be provided.

If your order is accepted we will inform you by email and will confirm

your order and provide you with a purchase order receipt.

When placing an order you undertake that all details you provide to us

are true and accurate, that you are an authorised user of the credit

or debit card used to place your order and that there are sufficient funds

to cover the cost of the goods.

All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming that payment has been received and your order will be

attached to that email.

Where BACS payments are made, an acknowledgement email

will be sent in the first instance.

A further email with your order attached will be sent once funds have been received.

Only those goods listed in the confirmation e-mail sent at the time

of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices

which appear on this website are accurate, errors may occur.

If we discover an error in the price of any goods which you have

ordered we will inform you of this as soon as possible and give you

the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you we will treat the order as cancelled.

If you cancel and you have already paid for the goods, you will receive

a full refund -.Less 15% administration fee and any credit card fees we incur.

All products available on our website are provided on a payment

up-front basis.

Once you place your order, you will be given the option of making

an immediate payment by debit or credit card or to make a BACS bank transfer.

Only upon receipt of the full payment will your products be dispatched to you.

GENSETS UK utilise a third party for all credit/debit card transactions,

which is a secure payment gateway and guarantees PCI compliance

and a secure server transaction.

Where customers choose to make payment via debit/credit card,

your payment will be processed on our website, however all card details

are processed directly with our third party provider via a secure link

and are not made available to GENSETS UK at any point.

When providing your card details, our third party provider act as a joint controller and their terms and privacy policy can be accessed via our

(d) Receipt of Products/Services & Refunds

Once an order has been placed, accepted and paid for, your product

will be dispatched in a timely manner with tracking information

provided by email.

We offer a 30-Day no hassle return and refund policy

-Less 15% administration fee and any credit card fees we incur.

All purchases outside of this term are subject to our warranty terms and conditions.

ACCEPTING DELIVERY: Please be aware that you MUST check

the condition of your product(s) IMMEDIATELY upon delivery.

If an item is delivered damaged you must notify us within 48 hours.

We cannot consider claims for transit damage beyond 48 hours following delivery.

This does not affect your statutory rights.

(e) Regulatory, Legal and Statutory Compliance

GENSETS UK make every effort to ensure that our products,

information and website content is up-to-date and accurate,

however it is the purchasers overall responsibility to ensure that

they are compliant with all regulatory, legal and statutory laws,

regulations and guidelines as they apply to their business, sector and industry.

GENSETS UK offers products and templates that have been developed

to aid and complement an existing compliance and business document program and our products should not solely be relied upon to ensure

complete compliance with regulatory and legal requirements.

We will not be held liable for any firm who is deemed none compliant where our products have been used without amendment and/or business suitability adjustments being made.

(f) Updates

GENSETS UK make every effort to stay ahead of the legislative,

regulatory and industry updates, changes and additions that come

under the services offered by us.

We provide free annual document updates to customers;

however it is your sole responsibility to ensure that the content

of any compliance material is current, up-to-date and compliant.

Disclaimer of Liability

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy.

Unless expressly stated to the contrary to the fullest extent permitted

by law GENSETS UK hereby expressly exclude all conditions, warranties

and other terms which might otherwise be implied by statute, common law

or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits,

data or other intangibles, damage to goodwill or reputation,

or the cost of procurement of substitute goods and services,

arising out of or related to the use, inability to use, performance or failures of this website.

Please note:** All transit damage is to be reported within in seven days of receipt of your item.

Failure to report this within the allotted period, will lead to your claim not being processed and loss of any possible action from the carrier or the supplier.

Disclaimer as to ownership of trade marks and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this website are in no way associated, linked or

affiliated with GENSETS UK and you should not rely on the existence of

such a connection or affiliation.

Any trade marks/names featured on this website are owned by the

respective trade mark owners.

Where a trade mark or brand name is referred to it is used solely to describe

or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to GENSETS UK

Variation

GENSETS UK shall have the right in its absolute discretion at any time

and without notice to amend, remove or vary the Services and/or any

page of this website.

Complaints

Our phone calls are recorded and may be monitored for training and dispute resolution purposes.

We operate a complaints handling procedure which we will use to try to

Responsibility resolve disputes when they first arise, please let us know

if you have any complaints or comments.

These can be sent to gensetsuk@email.com

Responsibility

Businesses and/or individuals purchasing and/or using any products

or services supplied by GENSETS UK accept our terms and conditions

and agree to take full responsibility for ensuring their compliance with

all regulatory, legal and statutory laws and requirements.

The use of any Know Your Limited Compliance product or service is

intended as an aid to becoming and remaining compliant as oppose

to being used as a ready or complete solution.

By purchasing any of our products, you are accepting our terms

and conditions and acknowledge and agree that you are solely

responsible for managing your business, for taking all decisions

in respect of risk and/or compliance and other operational matters

and for using your judgement to consider whether or not to implement

any or part of the products, guidance and information provided by GENSETS UK

Please Note

If you are purchasing as a business, using your business address,

this will be classed as sold on trade terms/business to business

and does not carry the same consumer rights when purchasing for

home/DIY use.

This could also affect your warranty terms.

Terms and Conditions

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